Dial 711 for Michigan Relay Service
On February 6, 2015, customers who are deaf, hard of hearing, deaf-blind or have difficulty speaking who use the Michigan Relay Service will be served by a new Telecommunications Relay Service (TRS) provider. On this date, Westphalia Telephone/Comlink will transition from AT&T Relay to Hamilton Relay as the contracted provider. AT&T has discontinued the provision of TRS services.
Westphalia Telephone/Comlink has taken care to minimize the impact on users of TRS by selecting one of the country’s leading TRS providers. On February 1, 2015, the existing toll-free Michigan Relay Service numbers will be disconnected, however, callers who require the use of traditional relay services in Michigan, now or in the future, should dial 7-1-1 to access the Relay center. Dialing 7-1-1 from any number within the state of Michigan will connect the caller directly to a specially trained Communication Assistant who will be ready to place the relay call.
More information available at: http://telecommich.org/news/?newsid=285